Return & Satisfaction Policy

30 Day Satisfaction Guarantee

We want you to feel confident trying BPM. If your first order is not the right fit, email us at contactus@bpmdeodorant.com within 30 days of confirmed delivery and we’ll make it right.

Our satisfaction guarantee covers one unit from your first order, regardless of order size, bundle size, or number of variants purchased. No return is required.

To help us process your request, please include your order number and a short note about what did not work for you. This helps us understand how we can improve.

This guarantee applies once per person, household, or delivery address. It applies to the first shipment of a subscription, but not to subscription renewals, reorders, or additional variants.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, email contactus@bpmdeodorant.com with your order number, a photo of the issue, and a short description of what happened.

We’ll review the issue and offer a replacement, refund, or another appropriate resolution.

Refund Details

• Refunds are issued to your original payment method
• Please allow time for your bank or card provider to process the refund
• Refunds for discounted orders are limited to the amount actually paid
• Gift cards and items marked Final Sale are not eligible for refunds
• For bundles, starter sets, and multi packs, the satisfaction guarantee applies to one unit only, not the full set
• Additional units, scents, or variants in the same order are not covered by the guarantee

Fair Use

We want this policy to be generous and fair. To keep it sustainable for everyone, we monitor patterns and may limit or refuse claims where there is evidence of repeated use of the policy, misuse, abuse, or fraud.