Shipping policy
Last updated: April 20, 2026
Thank you for shopping with BPM.
This Shipping Policy explains how orders are processed and shipped by Naturels Bold Egg Naturals Inc., carrying on business as BPM.
Order Processing
Orders are typically processed within 1 to 3 business days.
Orders are not processed or shipped on weekends or public holidays.
During launches, promotions, pre-order periods, or other busy periods, processing times may be longer.
Shipping Destinations and Rates
We currently ship to addresses in Canada and the United States.
- Canada: free shipping
- United States: shipping rates are shown at checkout
All prices and shipping charges shown on the site are in Canadian dollars (CAD) unless otherwise stated.
Pre-Orders
Some products may be offered on a pre-order basis.
Estimated pre-order shipping timing will be stated on the product page, at checkout, or elsewhere on the site. For current pre-orders, estimated shipping is July 2026.
Pre-order shipment dates are estimates only and are not guaranteed.
Delivery Timing
Delivery times are estimates only and are not guaranteed.
Once your order has shipped, delivery timing depends on the destination, shipping carrier, customs processing where applicable, weather, and other factors outside our control.
We are not responsible for shipping or delivery delays caused by carriers, customs, weather, labour disruptions, or other events beyond our reasonable control.
Tracking
If tracking is available for your shipment, tracking details will be sent to the email address provided at checkout once your order has shipped.
Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before submitting your order.
We are not responsible for orders delayed, lost, or delivered incorrectly due to inaccurate or incomplete shipping information provided by the customer.
If you notice an error in your shipping details, please contact us as soon as possible at contactus@bpmdeodorant.com. We will do our best to help, but we cannot guarantee that changes can be made once an order has been placed.
Lost, Stolen, or Damaged Packages
If your package is lost, stolen, damaged, or arrives with an issue, please contact us at contactus@bpmdeodorant.com.
Any refund, replacement, or related resolution will be handled in accordance with our Refund Policy.
Contact
If you have any questions about shipping, please contact:
BPM
Naturels Bold Egg Naturals Inc.
2100 Bloor St. W., Unit 6325
Toronto, ON M6S 5A5
Canada
contactus@bpmdeodorant.com